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Casti wireless, sport si cu anularea zgomotului BOSE

Manual de utilizare pentru casti cu anularea zgomotului BOSE QuietComfort Headphones

Limba: Engleza

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Tip documentatie: Instructiuni montaj, utilizare

Pagina 1 - Manual de utilizare pentru casti cu anularea zgomotului BOSE QuietComfort Headphones...

Cue the music. QUIETCOMFORT HEADPHONES I MP O RTA NT SA F ETY INSTRU CTIO N S Please read and keep all safety and use instructions. Bose Corporation hereby declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU and all other applicable EU directive requirements. The complete declaration of conformity can be found at: www.Bose.com/compliance This product conforms to all applicable Electromagnetic Compatibility Regulations 2016 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance Bose Corporation hereby declares that this product is in compliance with the essential requirements per Radio Equipment Regulations 2017 and all other applicable UK regulations. The complete declaration of conformity can be found at: www.Bose.com/compliance Important Safety Instructions Do not use this apparatus near water. Clean only with a dry cloth. Refer all serv

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icing to qualified personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. WARNINGS/CAUTIONS • To avoid hearing damage, do not use your headphones at a high volume. Turn the volume down on your product before placing the headphones in/on your ears, then turn the volume up gradually until you reach a comfortable, moderate listening level. • Use of these headphones while operating a vehicle is not recommended and may be prohibited by law in some locations. Use caution and follow applicable laws regarding headphone use while operating a vehicle. Stop using your headphones immediately if they interfere with your ability to remain attentive or if they interfere with your ability to hear surrounding sounds, including alarms and warning signals, while

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operating a vehicle. • Use caution if using these headphones while performing any activity that requires your attention. Do not use the headphones when the inability to clearly hear surrounding sounds may present a danger to yourself or others, for example while riding a bicycle or walking in or near traffic, a construction site, railroad, etc. • Do NOT use the headphones if they emit any loud unusual noise. If this h appens, turn the headphones off and contact Bose customer service. • Remove product immediately if you notice heat coming from the product. Contains small parts which may be a choking hazard. Not suitable for children under age 3. This product contains magnetic material. Consult your physician on whether this might affect your implantable medical device. 2 | ENG I MP REG O RTA UNT L ATO SARY F ETY INFO INSTRU RMATCTIO IO N N S • To reduce the risk of fire or electrical shock, do NOT expose this product to rain, dripping, splashing, or moisture and do not

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place liquid filled objects such as vases, on or near the product. • Keep the product away from fire and heat sources. Do NOT place naked flame sources, such as lighted candles, on or near the product. • Use this product only with an agency approved LPS power supply which meets local regulatory requirements (e.g., UL, CSA, VDE, CCC). • Do NOT make unauthorized alterations to this product. • If the battery leaks, do not allow the liquid to come in contact with the skin or eyes. If contact is made, seek medical advice. • Do not expose products containing batteries to excessive heat (e.g. from storage in direct sunlight, fire or the like). • Do NOT wear while charging. 3 | ENG REG U L ATO RY A ND L EGA L INFO RM AT I O N NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa

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tion. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving product or antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Changes or modifications not expressly approved by Bose Corporation could void the user’s authority to operate this equipment. This device complies with p

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art 15 of the FCC Rules and with ISED Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This device complies with FCC and ISED Canada radiation exposure limits set forth for general population. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. Meets IMDA Requirements. FCC ID: A94437310 | IC: 3232A-437310 CAN ICES-3(B)/NMB-3(B) For Europe: Frequency band of operation 2400 to 2483.5 MHz. | Maximum transmit power less than 20 dBm EIRP. This symbol means the product must not be discarded as household waste, and should be delivered to an appropriate collection facility for recycling. Proper disposal and recycling helps protect natural resources, human health and the environment. For more information on disposal and recy

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cling of this product, contact your local municipality, disposal service, or the shop where you bought this product. Low-power Radio-frequency Devices Technical Regulations Without permission granted by the NCC, any company, enterprise, or user is not allowed to change frequency, enhance transmitting power or alter original characteristic as well as performance to a approved low power radio-frequency devices. The low power radio-frequency devices shall not influence aircraft security and interfere legal communications; If found, the user shall cease operating immediately until no interference is achieved. The said legal communications means radio communications is operated in compliance with the Telecommunications Management Act. The low power radio-frequency devices must be susceptible with the interference from legal communications or ISM radio wave radiated devices. DON’T attempt to remove the rechargeable lithium-ion battery from this product. Contact your local Bose retailer or

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other qualified professional for removal. Removal of the rechargeable lithium-ion battery in this product should be conducted only by a qualified professional. Please contact your local Bose retailer or see products.bose.com/static/compliance/index.html for further information. Please dispose of used batteries properly, following local regulations. Do not incinerate. 4 | ENG REG U LREG ATOURY L ATO A ND RYL INFO EGA LRMAT INFOIO RM NAT I O N China Restriction of Hazardous Substances Table Names and Contents of Toxic or Hazardous Substances or Elements Toxic or Hazardous Substances and Elements Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent (CR(VI)) Polybrominated Biphenyl (PBB) Polybrominated diphenylether (PBDE) PCBs X O O O O O Metal Parts X O O O O O Plastic Parts O O O O O O Speakers X O O O O O Cables X O O O O O Part Name This table is prepared in accordance with the provisions of SJ/T 11364. O: Indicates that this toxic or haza

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rdous substance contained in all of the h omogeneous materials for this part is below the limit requirement of GB/T 26572. X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement of GB/T 26572. Taiwan Restriction of Hazardous Substances Table Equipment name: Bose QuietComfort Headphones Type designation: 442395 Restricted substances and its chemical symbols Unit Lead (Pb) Mercury (Hg) Cadmium (Cd) Hexavalent chromium (Cr+6) Polybrominated biphenyls (PBB) Polybrominated diphenyl ethers (PBDE) PCBs - b b b b b Metal Parts - b b b b b Plastic Parts b b b b b b Speakers - b b b b b Cables - b b b b b Note 1: “b” indicates that the percentage content of the restricted substance does not exceed the percentage of reference value of presence. Note 2: The “−” indicates that the restricted substance corresponds to the exemption. Date

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of Manufacture: The eighth digit in the serial number indicates the year of manufacture; “3” is 2013 or 2023. China Importer: Bose Electronics (Shanghai) Company Limited, Level 6, Tower D, No. 2337 Gudai Rd. Minhang District, Shanghai 201100 | EU Importer: Bose Products B.V., Gorslaan 60, 1441 RG Purmerend, The Netherlands | Mexico Importer: Bose de México S. de R.L. de C.V., Avenida Prado Sur #150, Piso 2, Interior 222 y 223, Colonia Lomas de Chapultepec V Sección, Miguel Hidalgo, Ciudad de México, C.P. 11000 Phone Number: +5255 (5202) 3545 | Taiwan Importer: Bose Limited Taiwan Branch (H.K.), 9F., No.10, Sec. 3, Minsheng E. Road, Zhongshan Dist. Taipei City 10480, Taiwan Phone Number: +886-2-2514 7676 | UK Importer: Bose Limited, Bose House, Quayside Chatham Maritime, Chatham, Kent, ME4 4QZ, United Kingdom Input Rating: 5V p 0.5A | Charging Temperature Range: 32° F to 113° F (0° C to 45° C) | Discharging Temperature Range: -4° F to 140° F (-20° C to 60° C) The CMIIT ID

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is located inside the earcup under the scrim. License Disclosures: To view the license disclosures that apply to the third-party software packages included as components of the Bose QuietComfort Headphones, use the Bose Music app. You can access this information from the Settings menu. 5 | ENG REG U L ATO RY A ND L EGA L INFO RM AT I O N Apple, the Apple logo, iPad, and iPhone are trademarks of Apple Inc., r egistered in the U.S. and other countries. App Store is a service mark of Apple Inc. The trademark “iPhone” is used in Japan with a license from Aiphone K.K. Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple p roduct(s) identified in the badge, and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. The Bluetooth® word mark and logos are registered trademarks owned by

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Bluetooth SIG, Inc. and any use of such marks by Bose Corporation is under license. Google Play is a trademark of Google LLC. This product incorporates Spotify software which is subject to third-party licenses found here: www.spotify.com/connect/third-party-licenses Spotify is a registered trademark of Spotify AB. USB Type-C® and USB-C® are registered trademarks of USB Implementers Forum. Bose, Bose Music, the Bose Music logo, and QuietComfort are trademarks of Bose Corporation. | Bose Corporation Headquarters: 1-877-230-5639 | ©2023 Bose Corporation. No part of this work may be reproduced, modified, distributed, or otherwise used without prior written permission. Please complete and retain for your records The serial and model numbers are located inside the earcup under the scrim. Serial number: ____________________________________________________________________________ Model number: 437310 Please keep your receipt. Now is a good time to register your Bose product. You can

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easily do this by going to worldwide.Bose.com/ProductRegistration 6 | ENG C O NTE NTS WHAT’S IN THE BOX Contents.............................................................................................................................................................................. 10 BOSE MUSIC APP Download the Bose Music app.................................................................................................................................. 11 Add the headphones to an existing account....................................................................................................... 11 HEADPHONE CONTROLS Power on.............................................................................................................................................................................. 13 Power off..................................................................................................................................................................

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............ 14 Auto-off..................................................................................................................................................................... 14 Media playback and volume........................................................................................................................................ 15 Phone calls.......................................................................................................................................................................... 16 Noise cancellation........................................................................................................................................................... 17 Mobile device voice control......................................................................................................................................... 18 SHORTCUTS Use your shortcut....................................................................................

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......................................................................... 19 Change or disable your shortcut............................................................................................................................... 19 NOISE CANCELLATION Noise cancelling modes................................................................................................................................................ 20 Change the noise cancelling mode.......................................................................................................................... 21 Noise cancellation while on a call............................................................................................................................. 21 Use noise cancellation only......................................................................................................................................... 22 7 | ENG C O NTE NTS BLUETOOTH® CONNECTIONS Connect using the Bose Music app

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......................................................................................................................... 23 Connect using the Bluetooth menu on your mobile device.......................................................................... 23 Disconnect a mobile device........................................................................................................................................ 25 Reconnect a mobile device......................................................................................................................................... 25 Connect another mobile device................................................................................................................................ 25 Identify connected mobile devices.......................................................................................................................... 25 Switch between two connected mobile devices..............................................

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................................................. 26 Reconnect a previously connected device........................................................................................................... 26 Clear the headphone device list................................................................................................................................ 26 BATTERY Charge the headphones................................................................................................................................................ 27 Charging time......................................................................................................................................................... 27 Hear the battery level.......................................................................................................................................... 27 HEADPHONE STATUS Bluetooth status .......................................................................................

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....................................................................... 28 Battery status ................................................................................................................................................................... 28 Charging status ................................................................................................................................................................ 29 Update and error status ............................................................................................................................................... 29 WIRED CONNECTION Connect the audio cable and microphone........................................................................................................... 30 CONNECT BOSE PRODUCTS Connect a Bose Smart Speaker or Soundbar...................................................................................................... 31 Benefits................................................

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..................................................................................................................... 31 Compatible products........................................................................................................................................... 31 Connect using the Bose Music app.............................................................................................................. 31 Reconnect to a Bose Smart Speaker or Soundbar............................................................................................ 32 8 | ENG C O NTE NTS CARE AND MAINTENANCE Store the headphones................................................................................................................................................... 33 Clean the headphones.................................................................................................................................................. 35 Replacement parts and accessories.........

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.............................................................................................................. 35 Limited warranty............................................................................................................................................................... 35 Serial number location................................................................................................................................................... 35 TROUBLESHOOTING Try these solutions first.................................................................................................................................................. 36 Other solutions................................................................................................................................................................. 36 Reset the headphones..............................................................................................................................................

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..... 40 Restore the headphones to factory settings........................................................................................................ 41 9 | ENG W H AT’ S IN TH E B OX CONTENTS Confirm that the following parts are included: Bose QuietComfort Headphones Carry case USB Type-A to USB Type-C® cable 3.5 mm to 2.5 mm audio cable with microphone NOTE: If any part of your product appears to be missing or damaged, don’t use it. Visit support.Bose.com/QC for troubleshooting articles, videos, and product repair or replacement. 10 | ENG B O S E MU S IC A P P The Bose Music app lets you set up and control the headphones from any mobile device, such as a smartphone or tablet. Using the app, you can manage Bluetooth connections, manage headphone settings, choose your voice prompt language, and access new features through updates. NOTE: If you’ve already created a Bose Music account for another Bose product, add the headphones to your existing account (see

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the bottom of page 11). DOWNLOAD THE BOSE MUSIC APP 1. On your mobile device, download the Bose Music app. BOSE MUSIC 2. Follow the app instructions. ADD THE HEADPHONES TO AN EXISTING ACCOUNT To add your Bose QuietComfort Headphones, open the Bose Music app and add your headphones. 11 | ENG H EA D P H O NE C O NTRO LS The headphone controls are located on the back of the earcups. Action button Multi-function button Power/Bluetooth switch Volume up Volume down 2.5 mm audio port USB-C® port 12 | ENG H EA WD hat’ PHO s NE in the C O NTRO box LS POWER ON Slide the Power/Bluetooth switch to the right l. A voice prompt announces the battery level, and the status light glows according to the current charge level (see page 28). 13 | ENG H EA D P H O NE C O NTRO LS POWER OFF Slide the Power/Bluetooth switch to the left. NOTE: When the headphones are powered off, noise cancellation is disabled. Auto-off Auto-off conserves the headphone battery when they aren’t in

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use. To enable and customize the auto-off feature, use the Bose Music app. You can access this option from the Settings menu. 14 | ENG H EA WD hat’ PHO s NE in the C O NTRO box LS MEDIA PLAYBACK AND VOLUME The Multi-function button and volume buttons control media playback and volume. Volume up Multi-function button Volume down FUNCTION WHAT TO DO Play/Pause Press the Multi-function button. Skip forward Double-press the Multi-function button. Skip backward Triple-press the Multi-function button. Volume up Press H. Volume down Press z. NOTES: • To quickly increase the volume, press and hold H. • To quickly decrease the volume, press and hold z. 15 | ENG H EA D P H O NE C O NTRO LS PHONE CALLS The Multi-function button controls phone calls. The Action button enables you to mute the audio while on a call. Multi-function button Action button Microphone FUNCTION WHAT TO DO Answer/End a call Press the Multi-function button. Decline an incoming call P

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ress and hold the Multi-function button for 1 second. Answer a second incoming call and put the c urrent call on hold While on a call and a second incoming call is ringing, press the Multi-function button. Decline a second incoming call and stay on current call While on a call and a second incoming call is ringing, press and hold the Multi-function button for 1 second. Switch between two calls While two calls are active, double-press the Multi-function button. Create a conference call While two calls are active, press and hold the Multi-function button for 3 seconds. Mute/Unmute a call While on a call, double-press the Action button. 16 | ENG H EA WD hat’ PHO s NE in the C O NTRO box LS NOISE CANCELLATION The Action button allows you to quickly and easily switch between noise cancelling modes. For information about noise cancelling modes, see page 20. 17 | ENG H EA D P H O NE C O NTRO LS MOBILE DEVICE VOICE CONTROL You can use the headphones to access voi

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ce control on your mobile device. Press and hold the Multi-function button. NOTE: You can’t access voice control while on a call. 18 | ENG S H O RTC U TS A shortcut enables you to quickly and easily access one of the following functions: • Access Spotify • Access battery level NOTE: By default, accessing battery level is enabled. USE YOUR SHORTCUT Press and hold the Action button. CHANGE OR DISABLE YOUR SHORTCUT To change or disable your shortcut, use the Bose Music app. You can access this option from the main screen. 19 | ENG NO IS E CA NC E L L AT IO N Noise cancelling reduces unwanted noise, providing a clearer, more lifelike audio performance. You can choose between two pre-configured noise cancelling modes — Quiet or Aware — or create up to two of your own custom modes. Choose your noise cancelling mode based on your listening p references and environment. NOISE CANCELLING MODES MODE DESCRIPTION Quiet Full noise cancellation with Bose-optimize

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d audio. Allows you to block out distractions using the highest level of noise cancellation. Aware Full transparency with Bose-optimized audio. Allows you to hear your surroundings while enjoying your audio. Custom Custom noise control (noise cancellation or wind blocking) based on your listening preferences and environment. NOTE: You can create up to two custom modes using the Bose Music app. To access this option, tap Modes on the main screen. NOTE: By default, the headphones power on in Quiet Mode. To set the headphones to power on with the last mode used, use the Bose Music app. You can access this option from the Settings menu. 20 | ENG NO WIS hat’ E CA s in NCthe E L L AT box IO N CHANGE THE NOISE CANCELLING MODE Press the Action button. A voice prompt announces the selected mode. TIP: You can also change the mode using the Bose Music app. To access this option, tap Modes on the main screen. NOISE CANCELLATION WHILE ON A CALL When you make or receive a call, the he

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adphones remain at the current noise cancellation setting and self voice is activated. Self voice helps you hear yourself speak more naturally. To adjust noise cancellation while on a call, change the mode (see “Change the noise cancelling mode”). NOTE: To adjust self voice, use the Bose Music app. You can access this option from the Settings menu. 21 | ENG NO IS E CA NC E L L AT IO N USE NOISE CANCELLATION ONLY You can use noise cancellation only, without audio or interruptions from phone calls. 1. Do one of the following: • Disconnect your mobile device (see page 25). • Turn the Bluetooth feature off on your mobile device. 2. Press the Action button change the mode (see page 21). NOTE: To reconnect your mobile device, select the headphones from the Bluetooth list on your device. 22 | ENG B LU ETO OTH C O NNECT IO NS You can store up to eight devices in the headphone device list, and the headphones can be actively connected to two devices at a time (multi-point c

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onnection). You can play audio from only one device at a time. NOTE: For the best experience, use the Bose Music app to set up and connect your mobile device (see page 11). CONNECT USING THE BOSE MUSIC APP To connect the headphones and manage Bluetooth settings using the Bose Music app, see page 11. CONNECT USING THE BLUETOOTH MENU ON YOUR MOBILE DEVICE 1. Slide the Power/Bluetooth switch to the right l and hold for 3 seconds until you hear “Ready to connect” and the status light blinks blue. 23 | ENG B LU W ETO hat’ OTH s in C Othe NNECT boxIO NS 3. On your device, enable the Bluetooth feature. NOTE: The Bluetooth feature is usually found in the Settings menu. 4. Select your headphones from the device list. NOTE: Look for the name you entered for your headphones in the Bose Music app. If you didn’t name your headphones, the default name appears. Bose QC Headphones Once connected, you hear “Connected to ,” and the status light glows solid blue for

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10 seconds. 24 | ENG B LU W ETO hat’ OTH s in C Othe NNECT boxIO NS DISCONNECT A MOBILE DEVICE Use the Bose Music app to disconnect your mobile device. TIP: You can also use Bluetooth settings to disconnect your device. Disabling the Bluetooth feature disconnects all other devices. RECONNECT A MOBILE DEVICE When powered on, the headphones try to reconnect with the two most recently-connected devices. NOTES: • The device must be within range (30 ft or 9 m) and powered on. • Make sure the Bluetooth feature is enabled on your mobile device. CONNECT ANOTHER MOBILE DEVICE The headphones can be actively connected to two devices at a time (multi-point connection). To connect another device, download the Bose Music app (see page 11) or use the Bluetooth menu on your mobile device (see page 23). NOTES: • You can only play audio from one device at a time. • To manage a multi-point connection, use the Bose Music app. You can access this option from the Settings menu. • Di

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sabling a multi-point connection disconnects the second connected device. IDENTIFY CONNECTED MOBILE DEVICES Slide the Power/Bluetooth switch to the right l and release to hear which device is currently connected. 25 | ENG B LU W ETO hat’ OTH s in C Othe NNECT boxIO NS SWITCH BETWEEN TWO CONNECTED MOBILE DEVICES 1. Pause audio on your first mobile device. 2. Play audio on your second mobile device. NOTES: • Your headphones receive phone calls from both devices, regardless of which device is playing audio. • You can also switch between two devices using the Bose Music app. You can access this option from the Settings menu. RECONNECT A PREVIOUSLY CONNECTED DEVICE 1. Slide the Power/Bluetooth switch to the right l and release to hear which device is connected. 2. Within 2 seconds, slide the Power/Bluetooth switch to the right l and release again to connect to the next device in the headphone device list. 3. Repeat until you hear the correct device name. You hear a t

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one that indicates when the device is connected. 4. Play audio on the connected mobile device. NOTE: If two devices are already connected to the headphones, the newlyconnected device replaces the second device that was previously connected. CLEAR THE HEADPHONE DEVICE LIST 1. Slide the Power/Bluetooth switch to the right l and hold for 15 seconds until you hear “Bluetooth device list cleared. Ready to connect.” 2. Delete your headphones from the Bluetooth list on your mobile device. All devices are cleared and the headphones are ready to connect. 26 | ENG BATTE RY CHARGE THE HEADPHONES 1. Connect the small end of the USB cable into the USB-C port on the right earcup. 2. Connect the other end into a USB-A power source such as a computer or wall charger. The headphones begin charging, and the status light blinks white for 10 seconds. When the headphones are fully charged, the status light glows solid white. NOTE: The headphones don’t play and aren’t available in the Bose M

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usic app while charging. Charging time Allow up to 2.5 hours to fully charge the headphones. A full charge powers the headphones for up to 24 hours. Hear the battery level Each time you power on the headphones, a voice prompt announces the battery level. When the headphone battery is low, you hear “Battery low.” NOTE: To visually check the battery, see the status light located on the right earcup. For more information, see “Battery status” on page 28. 27 | ENG H EA D P H O NE STATU S The status light is located on the right earcup. BLUETOOTH STATUS Shows the Bluetooth connection status. LIGHT ACTIVITY SYSTEM STATE Blinking blue Ready to connect Solid blue (10 seconds) Connected BATTERY STATUS Shows the battery level. LIGHT ACTIVITY SYSTEM STATE Solid white Medium to full charge Solid amber Low charge TIP: You can also check the battery level using the Bose Music app. 28 | ENG HWEA hat’ DPH s OinNE the STATU boxS CHARGING STATUS Shows the chargin

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g status. LIGHT ACTIVITY SYSTEM STATE Blinks white 2 times Charging begins Solid amber Charging Solid white Full charge UPDATE AND ERROR STATUS Shows the update or error status. LIGHT ACTIVITY SYSTEM STATE Fast blinking white (10 seconds) Updating software (via USB) Slow blinking white (30 to 60 seconds) Updating software (wirelessly) Blinking amber and white Error - contact Bose customer service 29 | ENG W IRE D C O NNECTIO N CONNECT THE AUDIO CABLE AND MICROPHONE The 2.5 mm to 3.5 mm audio cable has a built-in microphone. You can use the audio cable for phone calls or listening to audio on your source device when a Bluetooth connection isn’t available, the headphone battery is depleted, or the headphones are powered off. NOTES: • When the audio cable is connected, Bluetooth connection and the microphone voice pick-up on the earcups are disabled. • When the audio cable is connected and the headphone battery is depleted or the headphones are powered off, the

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headphone controls are disabled. Phone calls and media playback must be controlled on your source device. • For the best experience, a Bluetooth connection is recommended. 1. Connect the cable into the 2.5 mm port on the left earcup. 2. Connect the other end of the cable into the 3.5 mm port on your source device. 30 | ENG C O NNECT B O S E P RO D U CTS CONNECT A BOSE SMART SPEAKER OR SOUNDBAR Using SimpleSync technology, you can connect the headphones to a Bose Smart Soundbar or Bose Smart Speaker for a personal listening experience. Benefits • Use independent volume controls on each product to lower or mute your Bose Smart Soundbar while keeping the headphones as loud as you like. • Hear your music clearly from the next room by connecting the headphones to your Bose Smart Speaker. NOTE: SimpleSync technology has a Bluetooth range of up to 30 ft (9 m). Walls and construction materials can affect reception. Compatible products You can connect the headphones to any Bo

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se Smart Speaker or Bose Smart Soundbar. Popular compatible products include: • Bose Smart Soundbar 900 • Bose Smart Soundbar 700/Bose Soundbar 700 • Bose Smart Soundbar 600 • Bose Smart Speaker 500/Bose Home Speaker 500 • Bose Home Speaker 300 • Bose Portable Smart Speaker/Bose Portable Home Speaker New products are added periodically. For a complete list and more information, visit: support.Bose.com/Groups Connect using the Bose Music app 1. On the headphones, slide the Power/Bluetooth switch to the right l and hold for 3 seconds until you hear “Ready to connect another device” and the status light blinks blue. 2. Use the Bose Music app to connect the headphones to a compatible Bose product. For more information, visit: support.Bose.com/Groups NOTES: • Make sure that the headphones are within 30 ft (9 m) of your soundbar or speaker. • You can connect the headphones to only one product at a time. 31 | ENG C O NNECT B O S E P RO D U CTS RECONNECT TO A BOSE

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SMART SPEAKER OR SOUNDBAR Power on the headphones (see page 13). The headphones try to connect to the two most recently-connected Bluetooth devices, including your soundbar or speaker. NOTES: • Your soundbar or speaker must be within range (30 ft or 9 m) and powered on. • If the headphones don’t reconnect, see “Headphones don’t reconnect to a previously-connected Bose Smart Soundbar or Speaker” on page 39. 32 | ENG CA RE A ND MA INTE NA NC E STORE THE HEADPHONES The earcups rotate for easy, convenient storage. Place the headphones flat into the case. 1. Rotate both earcups inward so they lay flat. Left earcup Right earcup 2. Fold the left earcup up toward the headband. 33 | ENG CA RE A ND MA INTE NA NC E 3. Place the headphones flat in the case. NOTES: • Make sure to power off the headphones when not in use. • Before storing the headphones for more than a few months, make sure the battery is fully charged. 34 | ENG CA RE A ND MA INTE NA NC E

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CLEAN THE HEADPHONES Wipe the outside surfaces with a soft, dry cloth. Don’t allow moisture to get inside the earcups. REPLACEMENT PARTS AND ACCESSORIES Replacement parts and accessories can be ordered through Bose customer service. Visit: support.Bose.com/QC LIMITED WARRANTY Your headphones are covered by a limited warranty. Visit our website at worldwide.Bose.com/Warranty for details of the limited warranty. To register your product, visit worldwide.Bose.com/ProductRegistration for instructions. Failure to register will not affect your limited warranty rights. SERIAL NUMBER LOCATION The serial number is located inside the right earcup under the scrim. The scrim is the inner screen that covers and protects the components inside the earcup. To view the serial number, grab the scrim at the top edge and gently peel it away. CAUTION: Be careful not to press down on or remove any other components inside the earcup as this could damage the headphones. S/N: 011001000100010A

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E 0AE 010001 100100 S/N: 01 Scrim 35 | ENG TRO U B L E S H O OT ING TRY THESE SOLUTIONS FIRST If you experience problems with your headphones: • Charge the headphones (see page 27). • Power on the headphones (see page 13). • Check the headphones status light (see page 28). • Make sure your mobile device supports Bluetooth connections (see page 23). • Move your mobile device closer to the headphones (30 ft or 9 m) and away from any interference or obstructions. • Increase the volume on your headphones, mobile device, and music app. • Connect another mobile device (see page 25). If you couldn’t resolve your issue, see the table below to identify symptoms and solutions to common problems. You can also access troubleshooting articles, videos, and other resources at: support.Bose.com/QC If you are unable to resolve your issue, contact Bose customer service. Visit: worldwide.Bose.com/contact OTHER SOLUTIONS SYMPTOM SOLUTION Headphones don’t power on Slide the

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Power/Bluetooth switch to the right l (see page 13). Power off the headphones, then power on again. Disconnect the audio cable. Disconnect the USB charging cable. On your mobile device: Headphones don’t connect with mobile device • Disable the Bluetooth feature and then re-enable. • Delete your Bose QuietComfort Headphones from the Bluetooth list on your device. Connect again. Connect using the Bluetooth menu on your mobile device (see page 23). Clear the headphones device list (see page 26). Connect again (see page 23). Visit support.Bose.com/QC to see how-to videos. 36 | ENG TRO U B L E S H O OT ING SYMPTOM SOLUTION Uninstall the Bose Music app on your mobile device. Reinstall the app (see page 11). Headphones don’t respond during app setup Make sure you’re using the Bose Music app for setup (see page 11). Make sure you have given the Bose Music app access to Bluetooth connections in your mobile device Settings menu. Make sure the Bluetooth feature is on in

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your mobile device Settings menu. Uninstall the Bose Music app on your mobile device. Reinstall the app (see page 11). Bose Music app can’t find headphones Make sure you have given the Bose Music app access to Bluetooth connections in your mobile device Settings menu. Connect using the Bluetooth menu on your mobile device (see page 23). Bose Music app doesn’t work on mobile device Make sure your mobile device is compatible with the Bose Music app and meets minimum system requirements. For more information, refer to the app store on your mobile device. Uninstall the Bose Music app on your mobile device. Reinstall the app (see page 11). Make sure both ends of the USB cable are securely connected into the ports (see page 27). Headphones don’t charge Try a different USB-A wall charger, USB cable, or AC (mains) power source. If your headphones have been exposed to high or low temperatures, let the headphones return to room temperature and try charging again. Make sure the volu

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me is turned up (see page 15). Slide the Power/Bluetooth switch to the right l and release to hear the connected device. Make sure you are using the correct device. Press play on your mobile device to make sure audio is playing. No sound Play audio from a different application or music service. Play audio from content stored directly on your device. If two mobile devices are connected, pause your other device first. Restart your mobile device. Reset the headphones (see page 40). 37 | ENG TRO U B L E S H O OT ING SYMPTOM SOLUTION If in a windy environment, create a custom mode with wind blocking enabled in the Bose Music app. To access this option, tap Modes on the main screen (see page 20). Make sure you’re using the Bose Music app for setup (see page 11). Play audio from a different application or music service. Poor sound quality Play audio from content stored directly on your device. If two mobile devices are connected, disconnect the second device. Turn off any audio e

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nhancement features on the device or music app. Visit support.Bose.com/QC to see how-to videos. Reset the headphones (see page 40). Make sure both ends of the audio cable are securely connected into the ports (see page 30). Press play on your source device to make sure audio is playing. No sound from a device connected by the audio cable Play audio from a different application or music service. Play audio from content stored directly on your source device. Increase the volume on the headphones, then increase the volume on your source device. Restart your source device. Poor sound quality from a device connected by audio cable Audio cable microphone doesn’t work Action button doesn’t change the noise cancelling mode Make sure both ends of the audio cable are securely connected into the ports (see page 30). Restart your source device. Make sure your mobile device is compatible with the audio cable (CTIA standard pin connection). Refer to your source device owner’s guide.